Sotogrande
As part of our commitment to providing a safe and respectful environment for all, we kindly ask that you adhere to our club policies listed below.
Cultivating Community
Please be considerate of others at all times, aggressive or threatening behaviour will not be tolerated. Please speak to our team members and other guests with kindness, compassion and respect.
Smoking & Alcohol
We have a strict no smoking and no vaping policy outside the club and throughout the building, please be kind to yourself and others. The use of alcohol or drugs on our premises is prohibited and you shall not use the club facilities whilst under the influence of alcohol or drugs.
Scheduling
One to one sessions must be scheduled via the front of house team at bella@feathersfoodfit.com. Group sessions can be booked via the Feathers Fitness app, online or front of house. You can view your schedule on the Feathers Fitness app, available for download on Google Play and IOS.
Club property
Towels, toiletries and products are provided by the Club as courtesy to its members for intended use within the club, please ensure that everyone gets to enjoy these and do not remove club property.
Age Restrictions
Group sessions can be used by adult members only. Children aged 16-18 may attend group sessions with parental or guardian consent. Under 18’s may book personal training sessions with parental or guardian consent.
Cancellations
We operate a 24 hour cancellation policy for one to one sessions, and a 12 hour cancellation policy for group sessions. If you are more than 25 minutes late for a one to one session, the session will be cancelled and charged to your account.
Studio usage
The studio can only be used in the presence of a Feathers Fitness trainer during a training session.
Pets
Pets should always be kept on a lead when entering the club. Pets are not allowed in the fitness studio.
Food & Beverage
Only food purchased from the club should be consumed within the club.
Session etiquette
Please ensure you arrive prior to your session, ready to start on time. For safety reasons, latecomers will not be able to join the session but will still be charged a session credit. Please ensure devices are on silent and only used during the session when logging your workout using the training app. Please remain respectful to the instructor at all times and do not talk throughout the sessions, to ensure that other members can enjoy the experience as intended.
Lockers
We only have a small number of lockers. Please ensure that the contents of the lockers are removed at the end of your visit. Property cleared from lockers, or left on the premises, shall be donated to charity after 1 month if not claimed.